Carol Smith Manager, UX Design at UPMC’s Technology Development Center Carol Smith is a research driven UX Manager who motivates teams to design products and services to meet the needs of their intended users. Carol has led projects for the US government, non-profits and corporations in a variety of industries. Her efforts have improved user's experiences of mobile apps, Web sites, software, consumer goods and services. Carol has a Masters degree in Human-Computer Interaction from DePaul University and is Manager of User Experience Design at UPMC’s Technology Development Center. She enjoys spending time with her family, volunteering with UX organizations and in her community.