Bett Correa Verizon @betterworkinc Bett Correa, Distinguished Toastmaster, former Presidents Distinguished Division Governor in Toastmasters, and winner of the Division Governor of the Year award, has been in IT since 1999. She first worked as a developer; then seven years ago she became a Solutions Architect at Verizon. Bett also cohosts the Software Architecture Concepts podcast. Now, she is driving Customer Experience Architecture at Verizon to improve the processes and the customer experience, and she is the manager of the IT Verizon Leadership Development Program. She is also the author of two books, You Can Be a Software Architect and the sci-fi novel Engineer Your Perfect Child.